I mentioned this in another thread but I thought I should post separately in the hopes of getting a little more help and attention.
I have used Flash CS5 and CS6 on this machine (Windows 7) for at least a year or two without issues.
I recently tried to open Flash CS6 but it locked up at start up. The splash screen closes and a window opens up for the main program, but the window remains unfilled (just a frame, or blank white), with the "not responding" Windows notification at the top of the window.
I decided to try CS5 instead, which I also have installed on this machine, and it also failed to launch, in the same way.
I tried recreating preferences according to the methods outlined at this link: http://forums.adobe.com/thread/992810. This did not help.
I also completely uninstalled CS6, applied the Cleaner tool, and reinstalled CS6, still no luck.
My other CS6 products seem to be working fine. It is only Flash that is having an issue.
Apparently something on this machine has changed which prevents me from using ANY version of Flash professional, but I have no clue what it is or how to fix it.
Any clues? Anyone else experiencing the same problems?
There was a problem reported by some users of Photoshop CS6, and I wonder if it is related: http://forums.adobe.com/thread/1325356. I tried the fix there but it didn't fix my problem with Flash.