These are the things that I have already tried:
- Sign out and back in to Creative Cloud App. >> did not work
- Unistall and reinstall the app. >> did not work
The is a portion of the crash report I get:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
The machine is a Macbook Pro Retina (Mid 2012) High-end specs. (no system resource shortage)
Other symptoms:
- when the app launches and before the attempt to create or open a document, I get a backgroud in the center of the stage with wierd blue streaks across it