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SOFTWARE_NX_FAULT c0000005 encountered with Flash.ocx

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Hello

 

I have a crash dump which reports a SOFTWARE_NX_FAULT_c0000005 (NX = No eXecution) on Flash.ocx module. I don't have the Flash symbols, but the callstack at the time of the fault looks something like the below. (Here's more info on SOFTWARE_NX_FAULT for reference:  http://www.osronline.com/showthread.cfm?link=99537)

 

ExceptionAddress: 27102a20

   ExceptionCode: c0000005 (Access violation)

  ExceptionFlags: 00000000

NumberParameters: 2

   Parameter[0]: 00000008

   Parameter[1]: 27102a20

Attempt to execute non-executable address 27102a20

 

STACK_TEXT: 

WARNING: Frame IP not in any known module. Following frames may be wrong.

4b33f6bc 67506c69 00000000 27102a20 3d347000 0x27102a20

4b33f8f4 6767cb73 27102a20 263240a0 286f97d0 Flash+0x1c6c69

4b33f94c 6773ed4a 3d347000 3d353a70 00000000 Flash+0x33cb73

4b33f9c4 6773ebff 000000f6 00000000 4b33f9e8 Flash+0x3fed4a

4b33f9dc 6773ed7e 00000081 4b33fa14 63edbcf2 Flash+0x3febff

4b33f9e8 63edbcf2 3d353a70 00000000 6773ed70 Flash+0x3fed7e

4b33fa14 75bb919f 085a5148 4b33fa64 774fa22b IEShims!NS_CreateThread::DesktopIE_ThreadProc+0x71

4b33fa20 774fa22b 085a5148 15119a80 00000000 kernel32!BaseThreadInitThunk+0xe

4b33fa64 774fa201 ffffffff 774ef233 00000000 ntdll!__RtlUserThreadStart+0x20

4b33fa74 00000000 63edbc81 085a5148 00000000 ntdll!_RtlUserThreadStart+0x1b

 

The versions of Flash, Internet Explorer and OS are as given below (note the T referenced in the Flash module name section - not sure what that is - i have posted a separate question on that).

 

// Windbg command output

0:284> lmvm Flash

start    end        module name

67340000 68563000   Flash    T (no symbols)          

    Loaded symbol image file: Flash.ocx

    Image path: C:\Windows\System32\Macromed\Flash\Flash.ocx

    Image name: Flash.ocx

    Timestamp:        Wed Aug 27 20:23:58 2014 (53FEA0CE)

    CheckSum:         0113703E

    ImageSize:        01223000

    File version:     15.0.0.152

    Product version:  15.0.0.152

    File flags:       0 (Mask 3F)

    File OS:          4 Unknown Win32

    File type:        2.0 Dll

    File date:        00000000.00000000

    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

0:284> lmv m iexplore

start    end        module name

012c0000 01386000   iexplore   (private pdb symbols)  C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\sym\iexplore.pdb\FDEF472E36AD47D6A14CB20361C574A22\iexplore.pdb

    Loaded symbol image file: iexplore.exe

    Mapped memory image file: C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\sym\iexplore.exe\53EEA0C3c6000\iexplore.exe

    Image path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Image name: iexplore.exe

    Timestamp:        Fri Aug 15 17:07:31 2014 (53EEA0C3)

    CheckSum:         000D3B5A

    ImageSize:        000C6000

    File version:     11.0.9600.17278

    Product version:  11.0.9600.17278

    File flags:       0 (Mask 3F)

    File OS:          40004 NT Win32

    File type:        1.0 App

    File date:        00000000.00000000

    Translations:     0409.04b0

    CompanyName:      Microsoft Corporation

    ProductName:      Internet Explorer

    InternalName:     iexplore

    OriginalFilename: IEXPLORE.EXE

    ProductVersion:   11.00.9600.17278

    FileVersion:      11.00.9600.17278 (winblue_r2.140815-1500)

    FileDescription:  Internet Explorer

    LegalCopyright:   © Microsoft Corporation. All rights reserved.

 

Windows 8 Version 9600 MP (4 procs) Free x86 compatible

Product: WinNt, suite: SingleUserTS Personal

Built by: 6.3.9600.17031 (winblue_gdr.140221-1952)

 

Any help on the above is really appreciated!

 

Thanks!

Mohan


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