After being able to import multiple large PNG files into my Flash project, Flash CS4 now freezes and crashes whenever I attempt to import any PNG image, regardless of size or transperancy. This happens on any flash project, even brand new ones.
Importing a PNG file into the library freezes flash and I have to open the task manager to close it. Interestingly, when I try to end the task, flash still asks if I want to save changes, as attempting to import the PNG results in a new, blank symbol added to the library. I can re-open the file with the blank symbol but because it is blank this doesn't help me.
Dragging and dropping a PNG file straight onto the project crashes Flash straightaway and prompts me to send an error message to Adobe.
Computer Specs:
OS: Windows 7 Professional 64-bit (6.1, Build 7600)
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel Core 2 CPU 6700 @ 2.66GHz (2CPUs), ~2.7GHz
Memory: 6144MB RAM
Graphics Card: NVIDIA GeForce GTX 460
Direct X Version: Direct X 11
Any and all help is greatly appreciated.
Here is the crash data.
| Crash Data |
|---|
<?xml version="1.0"?> <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"> <crashreport version="1.1" crVersion="2.5.0.01052007" applicationName="Adobe Flash CS4" applicationVersion="10.0.2" build="10.0.2.566"> <time year="2014" month="2" day="10" hour="12" minute="47" second="59"/> <user guid="ff613cfb-0495-46bd-94c3-773ca73e2516"/> <system platform="windows" osversion="6.1.7601 SP 1.0" applicationlanguage="English (United States)" userlanguage="en_US" oslanguage="en_US" ram="6142" machine="Intel(R) Core(TM)2 CPU 6700 @ 2.66GHz" model="Intel64 Family 6 Model 15 Stepping 6" cpuCount="2" cpuFreq="2666 MHz" busFreq=""/> <crash exception="EXCEPTION_UNKNOWN" instruction="0x7732482b"> <backtrace crashedThread="0"> <thread index="0"> <stackStatement index="0" address="0x7732482b" symbolname="RtlUlonglongByteSwap"/> <stackStatement index="1" address="0x75856d91" symbolname="GetThreadDesktop"/> <stackStatement index="2" address="0x758577c4" symbolname="CharPrevW"/> <stackStatement index="3" address="0x7585788a" symbolname="DispatchMessageW"/> <stackStatement index="4" address="0x592982cf" symbolname="unknown"/> </thread> </backtrace> <registerSet> <register name="EAX" value="0x0018fd84"/> <register name="EBX" value="0x0018fe04"/> <register name="ECX" value="0x00000000"/> <register name="EDX" value="0x01939368"/> <register name="ESI" value="0x00000000"/> <register name="EDI" value="0x019107d0"/> <register name="ESP" value="0x0018fec0"/> <register name="EBP" value="0x00000000"/> <register name="EIP" value="0x592982cf"/> <register name="EFL" value="0x00000246"/> </registerSet> <binaryImageSet> <binaryImage start="0x00400000" end="0x01894000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Flash CS4\Flash.exe"/> <binaryImage start="0x772a0000" end="0x77420000" type="__TEXT" path="C:\Windows\SysWOW64\ntdll.dll"/> <binaryImage start="0x6eac0000" end="0x6eaff000" type="__TEXT" path="C:\Program Files\AVAST Software\Avast\snxhk.dll"/> <binaryImage 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